top of page

What is the Difference Between Cleaning, Disinfecting, and Sanitizing in Melbourne?

  • Ashwin M
  • Aug 11
  • 4 min read
Person mopping a white floor, wearing a dark apron and blue gloves. Text: "CarePlus Cleaning Solutions" and question about cleaning differences.
Understanding the Distinctions in Commercial Cleaning Practices: Cleaning, Disinfecting, and Sanitizing in Melbourne.

If you're living or working in Melbourne and care about keeping your space clean and safe, you've probably come across the terms cleaning, disinfecting, and sanitizing. But what do they actually mean, and when should you use each one?


Whether you're a homeowner in Carlton, a café manager in Fitzroy, or managing a shared office space in Southbank, understanding the difference between cleaning, disinfecting and sanitizing is key to maintaining hygiene, meeting local regulations, and preventing illness.


Let’s break it down clearly, with Melbourne in mind.


What Does Cleaning Mean?


Cleaning is the first and most basic step. It involves removing visible dirt, dust, and debris using soap or detergent and water.


It doesn’t kill germs, but it prepares surfaces for deeper treatment like disinfecting or sanitizing.


Melbourne example: At an office in Richmond, cleaning might mean vacuuming floors, dusting desks, and wiping down windows.


Best for:

  • Kitchen benchtops in South Yarra homes

  • Retail floors in Chapel Street stores

  • Office desks in Docklands


What Does Disinfecting Mean?


Disinfecting goes a step further. It uses chemicals to kill germs, viruses, and bacteria on hard surfaces. Disinfection is especially important in healthcare, childcare, and high-touch public areas.


Melbourne example: A clinic in St Kilda disinfects door handles, chairs, and counters to follow Victorian Department of Health standards.


Best for:

  • Medical centres and clinics across Melbourne

  • Gym equipment in Brunswick

  • Childcare centres in North Melbourne


What Does Sanitizing Mean?

Sanitizing reduces the number of germs to safe levels, based on public health guidelines. It’s essential in environments where food is prepared, or where young children play.


Melbourne example: A café in Collingwood regularly sanitizes its food prep areas to comply with FSANZ (Food Standards Australia New Zealand).


Best for:

  • Restaurant tables on Lygon Street

  • Toys in childcare centres across Melbourne

  • Glassware in hospitality venues


Cleaning vs Disinfecting vs Sanitizing – Which Comes First?


If you're asking, "What comes first, cleaning or disinfecting?" The answer is simple: always clean first.

Cleaning removes dirt that can block disinfectants or sanitizers from doing their job. Here’s the typical order:


  1. Clean – Remove dirt, grease, and debris

  2. Disinfect – Kill germs (especially in healthcare or shared areas)

  3. Sanitize – Make food or hand-contact surfaces safe


The 3 Key Steps of the Disinfection Process


Melbourne’s professional cleaners follow a step-by-step process to ensure surfaces are disinfected properly:


  1. Pre-clean the surface using detergent

  2. Apply disinfectant and let it sit (this is called "dwell time")

  3. Wipe away or rinse off as per the product instructions

Pro tip: Only use disinfectants that are TGA-approved (Therapeutic Goods Administration), especially in healthcare or commercial settings.

Common Mistakes to Avoid


Even with the best intentions, businesses and households in Melbourne can make these hygiene mistakes:

  • Skipping cleaning before disinfecting

  • Using a disinfectant that’s not food-safe

  • Wiping disinfectants too soon (reduces effectiveness)


Local Regulations Matter


If you're running a business or facility in Melbourne, here’s what to know:


  • Victorian Health Regulations: Strict cleaning and disinfection guidelines apply to medical, public, and aged care spaces.

  • FSANZ Guidelines: All food-handling areas must be properly cleaned and sanitized.

  • WorkSafe Victoria: Employers must ensure clean, hygienic, and safe workplaces.


Failing to comply can result in penalties or shutdowns during inspections.


Real Example: Cleaning a Shared Office in Melbourne


Let’s say you manage a co-working space near Southern Cross Station. Here’s a basic cleaning schedule:

  • Clean: Wipe desks, vacuum carpets, and empty bins daily

  • Disinfect: Shared surfaces like door handles, shared phones, and kitchen counters

  • Sanitize: Lunchroom tables and any surfaces where food is handled


Whether it’s a daily task or a scheduled deep clean, using a professional cleaning service in Melbourne can ensure each step is done right.


Why Understanding This Matters in Melbourne


Melbourne has high standards for hygiene, especially in hospitality, healthcare, and commercial spaces.

Knowing the difference between cleaning, disinfecting, and sanitizing helps you:

  • Avoid spreading illness

  • Pass health and council inspections

  • Keep staff, customers, or family members safe


Need Professional Help?


At CarePlus Cleaning Solutions, we provide:

  • Commercial Cleaning

  • Disinfection Services

  • Food-Safe Sanitizing

  • Medical Facility Cleaning


We're based in Melbourne and serve CBD, Camberwell, Fitzroy, Southbank, St Kilda, and surrounding suburbs.

If you’re looking for professional cleaners in Melbourne who understand both hygiene standards and local regulations,  we’re here to help.



FAQ: Difference between cleaning disinfecting and sanitizing


Q: What comes first: cleaning or disinfecting? 

A: Always clean first. Then disinfect or sanitize depending on the surface type and use.


Q: How to sanitize properly in Melbourne food businesses? 

A: Use a food-safe sanitizer, follow correct contact time, and rinse if needed. This is essential for cafés, restaurants, and caterers.


Q: What’s the difference between cleaning and sanitizing? 

A: Cleaning removes visible mess; sanitizing lowers germ levels to meet Food Safety Victoria standards.


Q: What is the proper disinfection process? 

A: Clean → Apply disinfectant (wait for dwell time) → Wipe off or rinse. Always use TGA-listed products.



Comments


Commenting on this post isn't available anymore. Contact the site owner for more info.

Why our clients love CarePlus Cleaning Solutions

Allure Bathrooms

With 1000 sq  meter showrooms and massive warehouses we really needed someone that could really take on the cleaning for us with ease. We could not be happier with CarePlus. Their professionalism, attention to detail and "can do attitude" really suited us and we would not use anyone else from here on.

 

We really recommend dealing with Ron, he is very attentive and willing to get things done even on late notice. Their price is very competitive as well. Don't even bother looking elsewhere, we have been trough many companies and can confidently say - CarePlus is the way to go.

Vince Luong

Director

Allure Bathrooms

CMYK online

I would like to say a huge THANK YOU for the wonderful job your cleaning team does every week, not only for our home but also for our office premises. 

 

All the team are always friendly, professional and so importantly, always punctual which says a lot today !! We certainly appreciate your efforts!!!

Nicky Kegen 

General Manager

CMYK Colour Online

Ron Client

I have known Ron and his team for three years. He is honest, reliable and thorough. Our house is always immaculate after a clean by his team.

 

His service is fantastic and it is reasonably charged. I would Recommend CarePlus.

Jane

Residential customer

Head Offices

Victoria
G4, 348 Canterbury Rd,
Surrey Hills VIC 3127

Copyright © 2023 All rights reserved CarePlus Cleaning Solutions

bottom of page