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How it Works

Our tried and tested approach to delivering an exceptional cleaning service -

Step 1. Contact Us

Get in touch with us to speak to a friendly CarePlus client service representative about your cleaning needs and goals.

Step 2. Consultation

A CarePlus team member will tour your home or workplace to examine all your spaces and learn more about your cleaning needs. They’ll also take you through our range of cleaning products.


Step 3: Custom Cleaning Plan

We’ll put together a personalized cleaning service plan outlining your cleaning schedule, inclusions, and costs.

Step 4: Introductions


Once you’re happy with our cleaning service plan, we’ll introduce you to the client manager, who will be available for ongoing support.

Step 5: First Clean

The client manager will guide cleaners through the cleaning plan as they complete the first clean. We’ll be in touch afterwards for your honest feedback.


Step 6: Regular Cleaning

We’ll clean at the agreed times, and our client manager will perform regular inspections to ensure cleaning continues to meet high-quality standards. We welcome your feedback at any stage.

Our Client Communications App


You can use our new client communications app to share feedback and requests with our team in real-time. The app is a part of our commitment to saving you time and hassle and delivering an exceptional client experience.

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