How it Works

Our tried and tested approach to delivering an exceptional cleaning service

Step 1. Contact us

Get in touch with us to speak to a friendly CarePlus client service representative about your cleaning needs and goals.

Step 2. Consultation

A CarePlus team member will tour your home or workplace to examine all your spaces and learn more about your cleaning needs. They’ll also take you through our range of cleaning products.

Step 3: Custom cleaning plan

We’ll put together a personalised cleaning service plan outlining your cleaning schedule, inclusions and costs.

Step 4: Introductions

Once you’re happy with your cleaning service plan, we’ll introduce you to your client manager, who will be available for ongoing support.

Step 5: First clean

Your client manager will guide your cleaners through your cleaning plan as they complete your first clean. We’ll be in touch afterwards for your honest feedback.

Step 6: Regular cleaning

We’ll clean at the agreed times, and your client manager will perform regular inspections to ensure your clean continues to meet our high-quality standards. We welcome your feedback at any stage. 

Our client communications app

You can use our new client communications app to share feedback and requests with our team in real time. The app is part of our commitment to saving you time and hassle and delivering an exceptional client experience.

Why our clients love CarePlus Cleaning Solutions

Vince Luong

Director

Allure Bathrooms

With 1000 sq  meter showrooms and massive warehouses we really needed someone that could really take on the cleaning for us with ease. We could not be happier with CarePlus. Their professionalism, attention to detail and "can do attitude" really suited us and we would not use anyone else from here on.

 

We really recommend dealing with Ron, he is very attentive and willing to get things done even on late notice. Their price is very competitive as well. Don't even bother looking elsewhere, we have been trough many companies and can confidently say - CarePlus is the way to go.

Nicky Kegen 

General Manager

CMYK Colour Online

I would like to say a huge THANK YOU for the wonderful job your cleaning team does every week, not only for our home but also for our office premises. 

 

All the team are always friendly, professional and so importantly, always punctual which says a lot today !! We certainly appreciate your efforts!!!

Jane

Residential customer

I have known Ron and his team for three years. He is honest, reliable and thorough. Our house is always immaculate after a clean by his team.

 

His service is fantastic and it is reasonably charged. I would Recommend CarePlus.

CarePlus Cleaning Solutions

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